1. Introduction
dub hub (“we”, “our”, or “us”) is a community-driven track identification platform for electronic music.
This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your data.
2. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Username
- Account type (user or artist)
Authentication is handled securely by our infrastructure. We do not store your password directly.
Profile Information
We store:
- Username
- Profile image (avatar)
- Account status information (e.g. moderation flags where applicable)
User Content
When using dub hub, you may provide:
- Video uploads
- Post descriptions and metadata
- Comments and replies
- Likes and interactions
- Reports and moderation-related submissions
Artist and Release Data
Artists may provide:
- Release titles and dates
- Artwork
- Platform links
- Collaboration data
Notifications
We store in-app notification data including:
- Notification content
- Related activity (e.g. likes, comments, releases)
- Read/unread status
Analytics and Usage Data
We collect limited internal analytics data such as:
- Actions taken in the app (e.g. posting, liking, commenting)
- Basic usage events
This data is used to improve the platform. It is not used for advertising.
Website Cookies and Analytics
On this website, we use essential local storage to remember your cookie preference so we do not ask you again on every visit.
If you allow analytics, we use Microsoft Clarity to understand how visitors use the website and to improve usability. Clarity may collect usage information and provide heatmaps and anonymised session interaction recordings. It may set cookies such as _clck and _clsk.
Website analytics are used only to understand and improve the website experience. They are not used for advertising. Analytics scripts and analytics cookies load only after you give consent.
You can withdraw or change your choice at any time using Cookie settings in the website footer.
Device Permissions
The app may request access to:
- Camera
- Microphone
- Photo library
- Files / device storage
This is required for uploading and editing video content.
3. How We Use Your Information
We use your data to:
- Provide and operate the platform
- Enable user interactions (posts, comments, likes)
- Support artist verification and releases
- Improve the app and user experience
- Maintain safety and moderation
4. Data Sharing
We use trusted third-party service providers to operate dub hub, including infrastructure providers for hosting, authentication, storage, and communications. Where you consent to website analytics, this includes Microsoft Clarity.
We do not sell your personal data.
5. Data Retention
We retain your data for as long as your account is active or as needed to operate the platform and comply with legal obligations.
6. Your Rights
You may request:
- Access to your data
- Correction of your data
- Deletion of your account
To make a request, contact us at: users@dubhub.uk
7. Security
We take reasonable measures to protect your data. However, no system is completely secure.
8. Children’s Privacy
dub hub is not intended for users under the age of 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page.
10. Contact
If you have any questions, contact us at:
11. User Content and Moderation
Users are responsible for the content they upload and share on dub hub.
While we take steps to moderate content and enforce our community guidelines, we cannot guarantee that all content will be accurate, appropriate, or lawful.
We reserve the right to remove content and suspend or ban accounts that violate our policies.
